Walk-in Tub Reviews

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American Standard | Reviews and Complaints

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According to our research, American Standard carries a great mid-grade line of Walk in Bathtubs.  Beware of Individual Dealers and do your research.

You'll find American Standard Walk in Tubs available at many different locations, whether it's online or at a brick and mortar location.

Their tubs are manufactured in China and shipped to the U.S. with the American Standard brand name (like many consumer items today).

What's your experience with the American Standard walk in tubs? Please share your reviews below...

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Customer Reviews   

# Wendy Bronson 2014-07-12 22:24
Our tub leaks all over our floor & walls. Water pools in where the grout is and pours over the side like a gutter. It's a huge safety hazard. The aroma therapy doesn't work. We were told we could add scented oil or salts. The shower curtain is too long & you have to cut it. No short curtain is available. We were told that they were "going to make one" but decided not to. At first they didn't even have the right bracket to hold the shower head. I ended up getting hit in the head with it while showering. I can't wait to get it out of my home. It's hard to get a prompt response as well. I would not refer this to anyone. I would rather go use my friend's jacuzzi.
# John 2014-07-14 22:12
My question is who did you buy you walk in tub from?
We are looking at a tub from Liberation by American Standard, and they are installing and warrantee the tub for lifetime parts and labor.

# John Taylor 2012-06-17 01:42
My wife and I looked for a walk in tub that matched our specific needs for several months. Finally we decided to get an American Standard tub because of the longstanding record of good quality products. Little did I know that American Standard wasn't actually American Made anymore. This was quite a disappointment to my wife and I both.

After receiving the tub (it was shipped to us) and analyzing it for damages during transit, we noticed the origin tag. We really didn't want an imported tub and if the person at Home Depot would have told us this, we wouldn't have spent our money on a tub like that.

Overall, the tub is nice, but not exactly what we wanted. We definitely feel like we overpaid for the quality though.
# Judith 2012-06-12 02:56
Just finished shopping at the Home Depot and found that the American Standard Walk in tub didn't quite match our needs. The person that helped us didn't know much about the American Standard tubs and pretty much just left us to make our own decision. It was pretty disappointing to see that customer service has really taken such a turn for the worse. Never did she ask if we had any questions, just asked if we wanted to order one and didn't make any attempt to answer the questions we did have about the one we were slightly interested in. We're now considering calling a tub company to come out and show us what they have to offer instead.
# Clay H. 2012-09-21 19:56
Try the company out in Tennessee - Safe Bathing Solutions. www.SBSTubs.com. Very informative!